Shipping policy
📦 Shipping policy
Shipping
Booked and Busy Books is a small independent bookshop based in Colwyn Bay, North Wales. Every order is packed by hand with care.
Processing time
Orders are usually dispatched within 2–3 working days (Monday to Friday, excluding bank holidays). You’ll receive an email when your order has been sent.
UK delivery
- Letterbox delivery (most single paperbacks): £2.99
- Parcel delivery (heavier books or multiple items): £3.49
- FREE delivery on UK orders of £50 or more
-
FREE local collection from Colwyn Bay. Choose “Pickup” at checkout and we’ll message you when your order is ready.
Delivery times
Delivery times are estimates once your order has been dispatched and aren’t guaranteed by the carrier. If your order hasn’t arrived within a reasonable time, please get in touch and we’ll help track it down.
Lost or damaged in transit
If your parcel goes missing or arrives damaged, please email us at bookedandbusynw@gmail.com with your order number and we’ll sort it out.
Address details
Please check your delivery address carefully at checkout. We can’t be responsible for orders delivered to an incorrect address provided by the customer, but please contact us as soon as possible if you spot a mistake and we’ll do our best to help.